Medit i900 Mobility white-glove installation: what is included?
Medit advertises complimentary white-glove installation with an i900 Mobility purchase. Its sales sheet describes onsite setup, a connection check in your practice and guidance through your team's first scan.
Plan your i900 Mobility purchase
Request your configuration and ask Dentcore about installation eligibility and scheduling.
Ask Dentcore to confirm whether the program applies to your purchase and location, who will arrange the visit and what you need to have ready. The manufacturer sheet does not list a service territory, detailed eligibility rules or an expiry date.
What Medit describes in the installation visit
Onsite setup
The manufacturer describes unpacking, connecting and configuring the i900 Mobility at the practice.
Connection testing
The visit includes checking connection performance in the practice environment.
First-scan guidance
Medit describes guiding the team through its first scan before the visit ends.
These are the activities listed in Medit's program materials. Confirm the service scope in writing with your representative so the installation plan reflects your workstation and the rooms where you expect to scan.
Prepare the workstation before the visit
Identify the computer or iPad you intend to use and provide the exact configuration when discussing installation. If you are still deciding on a workstation, arrange that discussion before setting a visit date. Have the person responsible for your practice's IT available to review any connection requirements.
Walk through the proposed scanning location with the team. Decide where the operator will view the screen and where the equipment will sit between uses. Share any planned movement between rooms with the installer so the intended setup can be discussed before arrival.
Make the first scan useful for your team
Choose the staff members who will normally operate the scanner and review cases. Ask what demonstration materials are appropriate for the visit and have the team agree on the workflow it wants to see. A training case without patient identifiers can help keep the discussion focused on setup and handoff.
We recommend keeping a short list of questions during the demonstration. Ask how the team should recognize a connection issue, where it should seek help and which routine tasks need further training. Confirm whether additional training is available if your practice needs more than the first-scan guidance described in the sheet.
Confirm availability and scheduling before purchasing
Ask for confirmation of the eligible purchase, service location and appointment arrangements. Identify the organization responsible for the visit and the contact for rescheduling or follow-up. Keep that information with your scanner quote.
The supplied materials identify an i900 Mobility program. They do not establish installation coverage for every Medit model or every location. They also do not describe continuing onsite support, repeat visits or network replacement. Ask about any additional service you need before relying on it.
Keep the installation confirmation with the Q4 quote
The Q4 scanner offer and the installation sheet provide different information. The Q4 offer has stated purchase dates and package inclusions; the installation sheet describes the visit. Confirm both as they apply to your order, including whether the installation program applies to your selected offer.
Use our i900 Mobility laptop and iPad package guide to compare configurations, and our Q4 offer overview for the dated promotion. Bring your workstation details and installation questions when requesting a Dentcore quote.
Plan your i900 Mobility purchase
Request your configuration and ask Dentcore about installation eligibility and scheduling.
Source: Medit i900 Mobility White-Glove Sales Sheet and official program artwork supplied to Dentcore. Reviewed October 1, 2026. The sheet does not state a service area or an end date.
Product and program information, eligibility, availability and terms are subject to change. Dentcore may correct errors and clarify offer terms. Confirm the current configuration, installation coverage, service provider and scheduling before ordering. Follow the manufacturer's current instructions for use.